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FAQs

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FAQs

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Hi Guest, what do you need help with?
Virtual Memorial Services (6)
  • What is a Virtual Event?
  • What platform do you use? How does it work?
  • Can't I do this zoom event thing myself?
  • What is a Hybrid Event?
  • Can I still have a Virtual Event when the pande...
General (1)
  • What is GatheringUs?
Managing My Memorial (14)
Memorial Pages (8)
  • What does it mean to manage a Memorial?
  • Can I make multiple Memorials on GatheringUs?
  • Can I choose to make a Memorial private?
  • How long do Memorials last?
  • Can I delete my Memorial?
Manage Your Account (2)
  • Why do I need a GatheringUs account? How do I c...
  • Can I delete my account?
Payment (1)
  • How much does GatheringUs cost?
Others (3)
  • This is my first time creating a Memorial page....
  • Is there a recommended time span between when s...
  • How do I contact GatheringUs?
Fundraising (11)
Personal Fundraising (2)
  • What goal should I set for funds raised?
  • Questions about Stripe?
Funding (4)
  • Can donors tip?
  • Are donations tax-deductible?
  • Will the charity organization be able to see d...
  • Can I select an international nonprofit organiz...
Others (5)
  • How can I raise funds for a non-profit charity?
  • What happens to my Memorial after the fundraisi...
  • How do I stop fundraising?
  • Is there a processing fee for donors?
  • Can I donate to Memorial pages of people I do n...
Report Abuse or Policy Violation (2)
Learn How to Address Abuse (1)
  • Can I remove unwanted posts on the Memorial I c...
Others (1)
  • How can I guarantee my donation is going to a v...
Something is Not Working (1)
  • I have a suggestion that could make GatheringUs...
  • Getting Started

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