Tom Tullis provides a tour of the first usability testing labs at Fidelity Investments. He pioneered user experience design and research for the company when he started working there in 1994.
Tom Tullis received a Lifetime Achievement Award at the International Usability Professional's Association's annual conference in Atlanta, Georgia. June 22, 2011.
This interview was conducted for Fidelity Investments' 70th anniversary celebration. At the time, Tom and Cheryl both worked at Fidelity (though in different departments).
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